Privacy Policy

Effective Date: October 15, 2026

Welcome to Computing with Shanika Teacher (https://comwist.com), an online educational platform operated by Shanika Chandrasekara. We are committed to protecting the privacy, confidentiality, and security of our students, parents, guardians, and other users.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you access our website, register for an account, enroll in courses, make payments, or use our educational services.

1. Information We Collect

We may collect the following categories of personal information:

  • Personal Information: Full name, email address, contact number, residential address, and other information provided during registration.
  • Student Information: Grade, educational level, enrolled courses, learning preferences, and other academic information required to provide our services.
  • Parent or Guardian Information: Contact details of parents or legal guardians where necessary for student registration, communication, or account management.
  • Account Information: Username, securely stored password information, account preferences, and login history.
  • Payment Information: Transaction references, payment amounts, payment dates, payment status, and related billing records.
  • Learning Activity: Course enrollment, lesson progress, assessments, quiz results, attendance, and usage of educational resources where these features are available.
  • Technical Information: IP address, browser type, device information, operating system, and website usage information.
  • Communications: Messages, inquiries, support requests, and feedback submitted through our communication channels.

2. How We Use Your Information

We collect and process personal information for the following purposes:

  • To register students and manage user accounts.
  • To provide access to purchased courses, live classes, recorded lessons, examinations, and educational materials.
  • To process course payments and maintain transaction records.
  • To communicate course schedules, announcements, payment confirmations, and important updates.
  • To monitor academic progress and provide educational support.
  • To verify student identity and prevent unauthorized account access.
  • To respond to inquiries, complaints, and technical support requests.
  • To improve website functionality, security, and the overall learning experience.
  • To comply with applicable legal and regulatory obligations.

3. Payment Processing

Computing with Shanika Teacher may use PayHere and other authorized payment service providers to process online payments securely.

When you make an online payment, relevant transaction information is processed by the payment service provider in accordance with its own privacy and security policies.

We do not intentionally collect or store complete payment card numbers, card verification codes (CVV), or sensitive card authentication information on our LMS servers. We may retain transaction references, payment confirmations, and related billing records for account management, refunds, and financial recordkeeping.

We recommend reviewing the privacy policy of the relevant payment service provider before completing a transaction.

4. Sharing of Personal Information

We respect your privacy and do not sell or rent your personal information to third parties.

We may share necessary information with:

  • Authorized payment gateway providers to process payments and refunds.
  • Website hosting, technical support, and other service providers involved in operating our LMS.
  • Authorized teachers, administrators, or academic support personnel where necessary to provide educational services.
  • Third-party educational tools or communication platforms used to deliver classes or related services.
  • Government authorities, regulators, or law enforcement agencies when disclosure is required by applicable law.

Information shared with service providers will be limited to what is reasonably necessary for the relevant purpose, subject to applicable privacy and security obligations.

5. Student Privacy and Minors

Our platform may be used by school students under the age of 18. We recognize the importance of protecting children's personal information.

Where parental or guardian consent is required by applicable law, such consent must be obtained before a minor registers or uses services requiring the collection of personal information.

Parents and guardians are encouraged to supervise their children's use of the platform and contact us regarding privacy-related concerns.

We aim to collect only the student information reasonably necessary for educational and administrative purposes.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Such measures may include secure connections, access controls, password protection, and other appropriate safeguards.

However, no internet-based system or electronic storage method can be guaranteed to be completely secure. Users are responsible for keeping their account credentials confidential and reporting suspected unauthorized access promptly.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to maintain login sessions, remember user preferences, improve functionality, enhance security, and understand website usage.

You may disable or restrict cookies through your browser settings. However, some features, including student login and course access, may not function correctly if essential cookies are disabled.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide educational services, maintain student and payment records, resolve disputes, enforce our policies, and fulfill applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, unless continued retention is required or permitted by law.

9. Your Privacy Rights

Subject to applicable law, you may contact us to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or outdated information.
  • Request deletion of personal information where legally permissible.
  • Raise concerns about the collection or use of personal information.
  • Withdraw consent where processing is based on consent, subject to applicable requirements.

We may need to verify your identity before responding to certain requests. Some information may need to be retained for legitimate administrative or legal purposes.

10. Third-Party Websites and Services

Our platform may contain links to external educational resources, video services, virtual classroom platforms, or payment providers.

We are not responsible for the privacy practices of independent third-party websites. Users are encouraged to review their respective privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our educational services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date. We encourage users to review this policy periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Business Name: Computing with Shanika Teacher
Teacher: Shanika Chandrasekara
Website: https://comwist.com
Email: [email protected]
Phone: 074 2 868 368
Address: No:46/A, Koonwewa, Thambuttegama, Sri Lanka

Last Updated: October 15, 2026